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Elements and Performance Criteria

  1. Write reports
  2. Conduct briefings
  3. Provide electronic products
  4. Obtain feedback from clients

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

oral communication listening establishing rapport

negotiation conflict resolution presentations

written communication in preparing intelligence analysis reports etc

analysing synthesising and evaluating

deductive and inductive reasoning

constructing sound inductive arguments

computer and information system usage

resource management including budgetary human and physical resources and allocationaccess

operational safety

Required Knowledge

government and policy environments within which operations will be managed

different types of criminal activity and their elements eg general crime theft burglary assault drugs fraud embezzlement homicide etc

correct interpretation of all applicable laws policy and procedures Applicable law policy and procedures for all the jurisdictions are detailed in the comprehensive legislation appendix at the close of the police standards submission

briefing and report writing techniques

available resourcesequipment required to support intelligence reporting and briefing processes in a range of formats

security issues and classifications

electronic presentation techniques

client feedback mechanisms

intelligence dissemination protocols including appropriate caveats and releasability of information

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in provision of intelligence information that is useable

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

No special requirements

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Written report protocol:

will generally include a cover page

caveat

probability rating

table of contents

glossary of terms

executive summary

introduction (aim, objective, methodology, limitations)

body

conclusion

recommendation

appendices

security classification

referenced sources and agencies

time frame reference

authorship

Types of written report may include:

briefing papers

tactical

strategic

threat assessment

information report

operational

ministerial

the written report may be disseminated to addressees on the Information Collection Plan list, organisational management, and team members

Professional manner include:

using correct grammar and syntax

correct spelling

appropriate paragraphing

page layout

justification

use of colour

graphics

paper quality

Style includes:

briefing 'on the run'

formal/informal

structured/unstructured

planned or impromptu

questions/no questions

Format may be:

interactive or didactic

Logistics may include:

presenter

invitations

suitable locations

time

duration

Resources may include:

public address system

overhead projector and screen

handouts

video

electronic aids

human resources

Notification may be:

by written

oral

electronic means

Briefing protocols generally:

introductions

security classifications

briefing formats

statement of purpose, statement of duration

presentation of major findings, supporting data, conclusions, recommendations

provision of questioning time

closing of briefing

Communication skills include:

visual aids

speech

presence and language

as well as interpersonal skills such as empathy and fairness and being perceptive of all forms - verbal and non-verbal - of feedback from the audience

Presentation include:

both the body of the presentation and the answering of questions

Electronic products may include:

computer databases

software

modem communication

video or audio tape

e-mail and electronic versions of oral briefings or written reports

Feedback may be:

formal

informal

written

oral

electronic

Appropriate action may include:

no action

amend present and future products and dissemination methods

responding to feedback